Richfield Certified with ISO 9001: 2015 and OHSAS 18001: 2007 International Quality Standards

Richfield Certified with ISO 9001: 2015 and OHSAS 18001: 2007 International Quality Standards


Richfield Graduate Institute of Technology (Pty) Ltd is proud to announce that its quality assurance accomplishments have been beefed up by becoming the first educational Institution on a global scale to be certified against the ISO 9001:2015 quality standard by the accredited agency known as IMS International. In addition, Richfield was also awarded the OHSAS 18001: 2007 health and safety standard certification by the same agency.


All of Richfield’s campuses and administrative centres throughout South Africa and the SADC region conforms to the quality standards. The scope of supply being defined as the Provision of Higher Education & Training, Distance Learning and Vocational Technical Studies, Professional Learning & Skills Programmes to International Organisations and Individuals. Richfield has embarked on an integrated management approach system designed and implemented by Sherq-Co SA as reported by Sherq-Co CEO, Mr. Deenash Singh.


The Award was presented by Rhenee Singh who is the Managing Director of IMS Certification, Africa to the senior leadership of Richfield Graduate Institute of Technology at a media briefing held at the Holiday Inn’s Garden Court Hotel on the 1st December 2016. The IMS International was established in 1994 and gained UKAS Accreditation in 1998. Since then the company has continued to expand across the world providing certification audits and complementary services to clients from a diverse range of sectors. Rhenee noted that this is the internationally recognised quality management system standard. The aim of ISO 9001 is to ensure consistent quality of services or products and to enhance customer satisfaction.


In responding to the execution of the ISO 9001: 2015 standard, Richfield’s CEO, Mr. Jay Ramnundlall, stated that the Institution had to improve or develop new strategies around the following:


  • The general requirements for organising and managing Richfield’s processes, documents and records at multiple campuses, a main campus and corporate offices.
  • The responsibilities of management had to be re-aligned to support the Blue Ocean Strategy execution across the entire organisation.
  • The necessity for more effectively managing resource allocation and planning to bring Extended about greater efficiency, productivity and reduction of wasteful expenditure.
  • A comprehensive review of qualifications offered, student services, technology interventions and alignment to the needs of students.
  • Improvement in the management of systems including administrative, student support, record keeping and quality assurance.

Richfield Staff: Siddiqah Mayet, Michelle Cele, Christobel Msimang, Zane Ramnundlall, Ruwaida Hoosen, Dr. Willem Bester, Cllr. Logie Naidoo, Serisha Singh, Jay Ramnundlall, Hlengiwe Skhosana, Neroshen Govender, Rakash Jugernath, Dr. Muni Kooblal


The competitive advantages include streamlined academic rollout and administration with improved documentation, delegation of authority, greater employee awareness and fewer student complaints.


Rhenee indicated that at IMS, they believe that the most effective way for them to conduct their business is to work with their clients as a partnership. The commitment to client’s businesses continues after they have been awarded the certification with regular surveillance visits to promote continuous improvement.


Richfield Graduate Institute of Technology, formerly known as PC Training and Business College, commenced operations in 1990. Richfield made the decision in 2015 to change the name of the Institute and do a complete rebranding. This rebranding saw better programme structures, a new Senate and Faculties that are in line with those adopted by Universities around the world – allowing Richfield Graduate Institute of Technology to compete on equal footing with various other Universities around South Africa.


Jay Ramnundlall, CEO of Richfield, indicated that the organization has grown from strength to strength and this can be attributed to the dedication and hard work of staff around the country. The organisation continuously strives in improving the quality of teaching, by integrating technology into the curriculum to improve success rates. Jay has also mentioned that the organisation was going to obtain the ISO 14001:2015 version by June 2017.


“Richfield is South Africa’s most affordable Higher Education Institution and has been operating successfully for the past 27 years, with 33 Higher Education campuses and 40 TVET campuses open nationally. The Institution has earned a place in the hearts of over 280 000 graduates who have successfully completed a range of qualifications, providing a critical service to those seeking a brighter future, by educating themselves for the world of work.” says Ramnundlall.


When asked by the media, CEO Jay Ramnundlall, responded that the effective management of the challenges faced by the Institution in executing its change of name from PC Training & Business College to the Richfield Graduate Institute of Technology required bold leadership actions to address the many challenges.


Rhenee Singh (IMS Africa: Managing Director, representing IMS International), Dr. Muni Kooblal (Richfield: Chief Academic Officer), Dr. Willem Bester (Richfield: Dean – Faculty of Faculty of Commerce), Jay Ramnundlall (Richfield: CEO), Deenash Singh (Sherq-Co: CEO), Prof. Maharaj (Dean: Faculty of Entrepreneurship & Small and Medium Business Management)


Ramnundlall was quick to point out that in its 27-year history, the Institution received great accolades and awards on a regional, national and international scale. Richfield Graduate Institute of Technology (Pty) Ltd has been recognised for consistent efforts towards developing its Higher Education and Training education system in sub-Saharan Africa. The following are some of the main achievements for the year 2016:


  • Europe Business Assembly has nominated Richfield’s educational establishment to be included on the EBA’s official international ‘Best Regional Institutes’ list whilst presenting Richfield the institution with the International award of the ‘Best Institute’ and the title ‘Manager of the Year’ to its Chief Executive Officer at Oxford, UK.


  • National Business Awards – the Oscars of South African Business

Richfield was the 2016 South African National winner of Excellence in the category “Investing in People”.


  • PMR Africa, Diamond Arrow Award

Richfield Graduate Institute of Technology won the 2016 IT Training Institution: Outstanding 1st overall award for doing most in the education sector by stimulating economic growth and development of the KwaZulu-Natal Province.


  • IMS International ISO 9001:2015 Quality Standard

Richfield is the first organization globally to receive the revised ISO 9001:2015 certification IMS International. The standard demonstrates the ability to consistently provide products and services that meet customer and regulatory requirements.


  • IMS International OHSAS 18001:2007 Health & Safety Standard

Richfield was also awarded the integrated certification for the international occupational health and safety management system OHSAS 18001:2007. The standard helps to put in place policies, procedures and controls needed to achieve the best possible working conditions and workplace health and safety, aligned to internationally recognized best practice.


“We live in times of exponential change,” says Ramnundlall, “so it in is critical that we equip the next generation of learners in a cutting edge environment in order be competitive on a global scale.” Ramnundlall goes on to quote the words of Nelson Mandela: “Education is the most powerful weapon which you can use to change the world.”