Short Learning Programme: Office Administration Practice – Advanced

Faculty Of  • SAQA ID No.  • NQF5 • 10 Credits • 3 Months

On completion of this programme learners will be equipped with the skills to function competently in an administrative capacity. Learners will also be empowered to function effectively and efficiently as Office Administrators.

Brief description of Content:
• Communication
• Interpersonal skills
• Leadership and conflict management
• Decision making
• Problem solving and team work
• Office layout
• Office etiquette
• Maintaining a filing system
• Telephone techniques
• Photocopying
• Using e- mail
• Customer care

• The minimum entry requirement is the National Senior Certificate that allows admission to a Diploma.
• Mature age exemption for learners above the age of 23 years as set out in the Higher Education Regulations.
• Recognition of Prior Learning (RPL).

Career Pathways for this course?

Contact Us Register